Privacy Policy

This policy explains what data Matchwinner: Soccer Manager (“the game”, “we”) collects and how it is used.

Data we collect

• Sign in with Apple: a stable user identifier issued by Apple and, if you choose to share it, your email address (which may be an Apple private relay address). We do not receive your Apple ID password.
• Sign in with Game Center (optional): instead of Sign in with Apple you can sign in with the Game Center account of your device. The game then sends our server your Game Center team player ID and game player ID with Apple's signed identity proof, and your Game Center nickname, which becomes your manager name if you have not set another one. We verify the signature with Apple's public key and use the Game Center team player ID as the login identifier of your game account (the same link described under Game Center below). We do not receive your Apple ID or password.
• Game data: your manager and club profile (name, gender used for the coach voice and wording, crest, kit), squads, tactics, finances, match results, friends list and achievements.
• Chat messages you post in league chat, stored so other players in your league can read them and for moderation.
• Purchases: in-app purchases are processed by Apple. We receive the transaction information Apple provides to verify and deliver the items; we never see your payment details.
• Anti-cheat signals: to prevent multi-account abuse we store a one-way hash of the network address you use the game from, and of the device identifier used for transfers. The raw values are not stored. Network hashes recorded at sign-in are kept for 30 days, are used only for a fair-play review by us and do not limit your play by themselves.
• Push notification token if you allow notifications, together with the language you play in, so that announcements from us arrive in that language.
• Game Center (optional): if you are signed in to Game Center, the game sends our server the Game Center identifiers Apple gives it (team player ID and game player ID) together with Apple's signed identity proof. We verify the signature and store the identifiers only to link that Game Center player to your game account, and we store which achievements you have earned. Achievement progress and leaderboard scores (manager rating, weekly event points) are reported from the game to Apple's Game Center and shown according to your Game Center settings. If you allow access to your Game Center friends list, the identifiers of your friends are sent to our server once to find which of them play the game (so you can add them as in-game friends); we do not store them. The game does not send your Apple ID to us, and sends your Game Center nickname only when you choose Sign in with Game Center.
• Live Activity push tokens: if you use Live Activities (match score and minute in the Dynamic Island and on the Lock Screen), the push tokens that Apple issues for the Live Activity are stored with your account and the match so our server can update it through Apple's push service. You can turn this off in Settings → Notifications → Live Activity. Home Screen and Lock Screen widgets show a short summary of your club (next match, league position) loaded from our server; the last summary is kept on your device in storage shared by the game and its widgets.
• First-session statistics: to see where new players get stuck, the app sends anonymous onboarding steps to our server (for example "sign-in screen shown", "club created", "home screen shown", the first action you take, and how long a session lasted), together with a random installation ID generated by the app (not a device or advertising identifier). If you are signed in, these steps are linked to your game account. They are used only by us to improve the game, are not shared with anyone and are not used for advertising or tracking. When you delete your account, the link to your account is removed and only the anonymous steps remain.
• Crash diagnostics: if the game crashes or freezes, Apple's MetricKit gives the game a diagnostic report on a later launch (app version, iOS version, device model, the type of error and the program call stack). The game sends it to our server only, linked to your game account, to find and fix the cause. It contains no messages, contacts or location, is not shared with any third party and is kept for up to 90 days.

Advertising

The game contains no ads. Since version 1.7 there are no advertising SDKs in the app, and the earlier optional rewarded videos for gems have been switched off for all versions of the game. No advertising identifier is used, and we do not ask for App Tracking Transparency permission.

What we don't do

• No ads, no cross-app tracking, no selling or sharing of personal data with data brokers.
• No third-party analytics or advertising SDKs.

How data is used

Only to run the game: accounts, matches, leagues, chat, friends, Game Center and Live Activity features, purchases, fair-play protection and support, to improve the first steps in the game (first-session statistics above) and to fix crashes (crash diagnostics above).

Storage and retention

Data is stored on our servers in the European Union. Game data is kept while your account exists. Backups are kept for up to 14 days.

Deleting your data

You can delete your account and all associated game data at any time in the game (Settings → Account → Delete account) or by emailing support@matchwinnergame.com. Deletion is completed within 30 days, including backups.

Children

The game is not directed to children under 13 and we do not knowingly collect their data.

Contact

support@matchwinnergame.com

Changes

We will post any changes to this policy on this page and update the effective date.